Shipping policy

Shipping Policy

Thank you for shopping with ERKAN STORE LLC. We are committed to delivering your orders safely, securely, and efficiently.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Destinations

We currently ship to:

  • United States

  • Canada

  • Türkiye

  • Most international destinations where shipping services are available.

Estimated Delivery Times

Delivery times may vary depending on the destination, product availability, customs procedures, and carrier service.

  • United States: 5–12 business days

  • Canada: 7–14 business days

  • Türkiye: 2–7 business days

  • International: 7–21 business days

Please note that these delivery times are estimates and may be affected by customs clearance, weather conditions, holidays, or carrier delays beyond our control.

Shipping Costs

Shipping costs are calculated automatically at checkout based on the shipping destination, package weight, and order size.

From time to time, we may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take up to 48 hours to become active.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Incorrect Shipping Information

Please ensure your shipping address is complete and accurate before placing your order. ERKAN STORE LLC is not responsible for delays, lost shipments, or additional shipping costs resulting from incorrect or incomplete address information provided by the customer.

Damaged or Lost Packages

If your order arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to investigate and help resolve the issue as quickly as possible.

Contact Information

ERKAN STORE LLC

Email: contact@erkanstorellc.com

Phone: +1 (667) 899-6926

Company Address:

1500 N GRANT ST STE 11010
DENVER CO 80203
United States

Shipping & Operations Address:

WHITE PEARL BAY WHITE PEARL BAY
MUGLA MARMARIS ADAKOY MAHALLESI
ADAKOY CADDESI NO 6 MARMARIS MUGLA
MARMARIS / MUGLA
48700
Türkiye

Who We Are

ERKAN STORE LLC specializes in premium artificial plants, realistic faux greenery, decorative planters, and stylish home décor solutions. Our carefully selected collection is designed to bring lasting beauty to homes, offices, hotels, restaurants, and commercial spaces without the maintenance required by real plants. We proudly serve customers across the United States, Canada, Türkiye, and many international destinations by offering high-quality products, reliable shipping, and exceptional customer service.